Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • D
    ...absolutely the best customer service ...

    “They have been my agent since I moved to VA in 2013 (they were KT Insurance then) and have provided absolutely the best customer service I’ve ever had with an insurance agent. I never thought I’d say those words, but seriously, these folks have been there for me when I had some tricky vehicle-related things to navigate.”

  • SL
    Helpful and settled my payment issue promptly.
  • Vincent Griscavage Profile Image
    They are simply the best!

    “They are simply the best! Responsive, knowledgeable and thorough. I never dreamed that insurance could be enjoyable. ”

  • Michael Oberschneider Profile Image
    Great agent for automobile, life and homeowners insurance!

    “Kelly Keyser Thompson and her team are outstanding! From the initial phone call and forward, Kelly has been so impressive in so many ways. Beyond her top notch professionalism and knowledge, she possesses a truly caring manner with her clients — she loves what she does and it shows. Kelly and her team have done an exceptional job of matching me up with the best policies to fit my needs and at the best rates available to me! She’s also always been just a phone call or email away and has always gotten back to me promptly when needed. Great agent for automobile, life and homeowners insurance!”

  • Johnna Collier Profile Image
    Best place to get insurance ❤️❤️❤️